Account Details

• What is the account opening document requirement in PU Prime ?
• How to close or delete my trading account?
• Can I provide ID as Proof of Identity and as Proof of Address at the same time?
• How many trading accounts can I open?
• How long does it take to complete the account opening application?
• How to continue my account registration while my email address has been registered ?
• What if deposit funds has been covered by negative balance ?
• What to do if I have duplicated account?
• Why does it show "inactive account"?
• Why is my account inactive?
• How to check if my account is archived?
• How can I set my account to read only status ?
• Can I request to archive my account?
• Can I retrieve my archived account ?
• What is the leverage of PU Prime?
• How to change my Account Leverage ?
• Why can’t I change my account leverage?
• How do I request to modify the leverage?
• Will my leverage be auto adjusted ?
• What does the message "username or password is invalid" mean?
• How do I update my account details?
• How do I update my email address?
• How do I update my contact number?
• What is the minimum deposit required after opening a trading account?