How to complete manual additional Proof of Face (POF) Verification?

To protect the security of your account, you may be asked to complete manual identity verification if your Proof of Face (POF) verification is unsuccessful. To do this, please submit your request to info@puprime.com using your registered email.

The necessary details include:

Full Name
Registered Email Address
Reason for Verification
Photo of both the front and back of your Proof of Identity (POI)
A selfie of yourself holding your Proof of Identity
Last 4 digits of your Proof of Identity

Reminder: Please ensure that the Proof of Identity you submit is the same as the one used during your account registration.

Once we have received all your information, the relevant department will process it within 1-3 working days.

Risk Warning:Contracts for Difference (CFDs) trading carries a high level of risk to your capital and can result in losses, you should only trade with money you can afford to lose. CFDs trading may not be suitable for all investors, please ensure that you fully understand the risks involved and take appropriate measures to manage them. Please read the relevant Risk Disclosure document carefully, available here: Legal Documentation.

PU Prime is a business name of PU Prime Ltd, an international business company registered in Saint Lucia under registration number: 2023-00064.

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