If your deposit has not been credited, please follow the steps outlined below:
For Credit Card, Local Bank Transfer, or Wire Transfer deposits, kindly provide a screenshot of the bank transaction proof and send to info@puprime.net or seek assistance from our live agent.
Interac E -Transfer / Canadian Local Bank Transfer:
Regarding issue with Canadian Local Bank Transfer deposits, there is specific information that we require you to provide to us.
1. Bank transaction proof.
2. Reference code: An 8-digit code starting with "CA", or a 12-Digit code starting with either "C1A" or "C1B"
If you have not received the reference code in your personal email or proof of payment, you may contact your bank web support team specifically and request for it. If you have obtained all the relevant information, kindly send to info@puprime.net or seek assistance from our live agent.
