In order for you to log in to your MT4/MT5 trading account, you will need your account number and password. These login details were sent to you when you first opened your account. (Your personal information will be reviewed by the relevant department within one working day, and you will receive your login credentials once the verification process is successfully completed.)
Once you have your account number and password, simply install the MT4/MT5 platform on your PC and select 'File' then 'Log in to Trade Account'. A login box will then appear in which you will be able to enter your account number, password and select the relevant server.
When typing your password, you should ensure that it is entered correctly. If you are copying and pasting, make sure not to copy any extra spaces over.
You should also ensure that you select the server name mentioned in the email containing your login details.
You will see your connection status update in the bottom right-hand corner of the platform. If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double-check that the server address was entered correctly.