Log in to your Client Portal - click "Deposit Funds - select "Cryptocurrency" - click on corresponding cryptocurrency method you wish to use to deposit funds - fill in Account Number and Amount and press "Submit" - you will then be directed to a new window displaying a wallet address - copy the wallet address and then log in to your personal wallet and transfer your desired amount to the wallet address. Please note: Cryptocurrency deposits are processed by B2BinPay at the exchange rate provided at the time of transaction.
If you have successfully made a deposit but it has not been credited to your account or unable to make a deposit, please contact us via Live Chat or send email to firstname.lastname@example.org for further assistance with below details:
1. Your MT4/MT5 account number
2. screenshot of your transaction with payer and payee details, amount and transaction time / screenshot of the error message for unsuccessful payment
3. Description of situation